FAQ's

Frequently asked questions answered:

CLASSES

How do I make a booking?

Choose Classes from the main menu. When you find something you like you can make a booking from the drop down menu under Classes. You will see a booking calendar and list of all classes underneath. Click add to basket and complete checkout. You will receive an automated email confirmation.

What if I need to cancel a booking?

In the event that you need to cancel your booking please get in touch with me as soon as possible and refer to Terms and Conditions.

What if I don't turn up to my class?

If you do not turn up for class you with no advance notice you will void your booking.

How do I get into Stitch?

Stitch is located at the back of Bridge St in Ramsbottom. You will see a bright blue door, this door will be unlocked during classes, please ring the bell and come upstairs where you will be greeted.

The Course I want is full can I join a WAITLIST?

Yes just get in touch and you can be added to a waitlist for your preferred date/time. I cannot promise that you will be able to join that course as cancellations are rare, but my advise would be to book onto the next available course and then ask to join a waitlist for the earlier date (if I can move you forward then I will contact you and take care of the admin).

Can I bring my own sewing machine?

You can bring your own machine to some classes like Private lessons. However please bring your manual and all spare parts. Best to Get in touch to agree the details first.

Can I order online and collect in-store?

Yes you may be able to collect an order at certain times. Get in touch before making the purchase to enquire about collecting your order at Stitch studio.