Terms and Conditions

Please get in touch with any questions.

CLASSES

Cancellation policy:

If you wish to cancel your place on a class you will need to GET IN TOUCH asap for a partial refund.

Booking Fee: All bookings are subject to a non refundable cancellation fee of £5. Refunds will be issued in the original payment method within 7days of notification and agreement.

Cancellations made within less than 48hrs from the start of any class are non refundable. 

If I need to cancel a class for any reason I reserve the right to give 24hrs notice and a full refund in the method that you originally paid.
 
No show: If you do not turn up to a class that you are booked onto you will not be entitled to a refund. In this case please GET IN TOUCH as soon as possible to discuss the possibilities of re-booking onto an alternative class.

Online Classes

Cancelling online bookings works in the same way as above. 48hrs notice is required for a full refund. Booking fees apply to all refunds.

Photography:

You may be photographed during classes, please tell me directly if you do not consent to using images of you and your creative property. Photographs taken on Stitch premises belong to us and may be used for the purpose of marketing and promotion.

Fabrics

Cut Fabrics are non returnable. To discuss these circumstances please call the studio.

Delivery method of fabrics will be chosen by you at checkout and returns must be agreed in advance.

Fabrics - Colours viewed on screen may differ from reality depending on the device or program being used. Customers must accept that printed colours may from time to time vary and cut fabrics are always non returnable.

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